Shipping Policy
- We offer a $14.99 Flat Rate uninsured shipping service for all Australian orders.
- If you spend $149 or more, shipping is FREE.
- Some large items will incur a "Large Item" shipping fee of $60
- If you spend $149 or more then $14.99 will be credited against this fee.
- New Zealand orders will incur a flat-rate "NZ Shipping" fee of AU$49.99
- If you spend AU$149 or more then $14.99 will be credited against this fee. So your shipping fee would only be AU$35
- Please allow approx. 5-business days for delivery
Customers who purchase from our website Outdoor Tactical give authority for their order to be left unattended at their delivery address.
Certain factors such as order size, weight and shipping address require us to ship via multiple methods and carriers. Outdoor Tactical Pty Ltd reserves the right to use any shipping method with any carrier. Our main carrier is Australia Post, but other carriers may also be used.
The delivery times provided by Outdoor Tactical Pty Ltd are estimates only. Outdoor Tactical Pty Ltd will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.
The "Order Notes" box in the Shopping Cart, is used for any instructions to help the driver make delivery of your order (e.g. "Last house at end of driveway", "Office hours 9-5"). Drivers are unable to grant specific requests such as "Deliver between 1-2pm" or "Leave parcel in garden shed". Outdoor Tactical Pty Ltd cannot be held responsible if your instructions are not followed, nor can we complete any promo code requests entered in this field.
Charges may apply to large or bulky items.
NEW ZEALAND Customers:
- All sales are processed in Australian Dollars (AUD)
- Australian GST (10%) will be removed from all product pricing when you change the shipping location to "New Zealand".
- Basically an automatic 10% discount.
- Use the SHIPPING CALCULATOR in the shopping cart to change your location.
- Your payment provider may charge you an Overseas Transaction Fee.
- New Zealand Customs will charge you Duty & GST if your order is over NZ$1,000 (approx. AU$900)
- The customer is responsible for managing all NZ costs and processes for the import of thier order.
- https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/
Some large items are restricted in the Checkout process. Please contact us at customerservice@outdoortactical.com.au so we can manage your order directly and with the best shipping option.
Most New Zealand orders are shipped by Australia Post who transfer shipments to NZ Post. You can use the supplied Australian Post tracking numbers in the NZ Post tracking system to follow your order. https://www.nzpost.co.nz/tools/tracking